Four Tasks to Offset Lost Revenues from Cancellations - COVID 19

If hotel demand is falling, your hotel already has a powerful tool to generate profit per arriving guest – Nor1’s eStandby Upgrade.
Here is a basic checklist your team can use today to drive revenue this week:

  • Log into eStandby every day to review guest requests, including holidays and weekends
  • Award as many guest requests as possible, and deny what you must, but make sure every guest request is actioned to maximize revenue, and increase guest satisfaction
  • Increase Pricing Ranges to allow a greater pricing flexibility for offers to make them attractive to guests
  • Make sure you offer all premium rooms as upsells, as well as any product or service that is monetizable, including non-room inventory like parking, early check-in/late check-out, or food and beverage offers


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